At Wheel Balancer Hub, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected to Wheel Balancer Hub (collectively, the "Site").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

  • Contact information (such as name, email address, mailing address, and phone number)
  • Account information (such as username and password)
  • Transaction information (such as payment details, purchase history, and shipping information)
  • Profile information (such as preferences, product interests, and demographic information)
  • Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

  • Log information (such as IP address, browser type, operating system, referring pages, and access times)
  • Device information (such as device identifiers, location information, and mobile network information)
  • Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
  • Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

  • Register for an account
  • Place an order
  • Subscribe to a newsletter
  • Fill out a form
  • Participate in a survey or promotion
  • Contact customer service

2.2 Automated Collection

We automatically collect certain information when you:

  • Visit our website
  • Use our mobile application
  • Open marketing communications
  • Connect with us via social media

2.3 Third-Party Sources

We may receive information about you from third-party sources, such as:

  • Business partners
  • Marketing affiliates
  • Social media platforms
  • Public databases

3. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send administrative messages, such as confirmations, updates, and security alerts
  • Respond to your comments, questions, and requests
  • Provide customer support
  • Send you marketing communications
  • Personalize your experience
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

4.1 By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4.2 Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.3 Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.

4.4 Interactions with Other Users

If you interact with other users of the Site, those users may see your name, profile photo, and descriptions of your activity.

4.5 Online Postings

When you post comments, contributions, or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.

4.6 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy posted on the Site, which is incorporated into this Privacy Policy.

5.1 Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function properly
  • Functional Cookies: Remember your preferences and settings
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Marketing Cookies: Track your browsing habits to deliver targeted advertising

5.2 Your Cookie Choices

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Site.

6. Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site.

7. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

8. Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Site or on or through any of its features, register on the Site, make any purchases through the Site, use any of the interactive or public comment features of this Site, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us.

9. Your Rights Regarding Your Information

Depending on your location, you may have certain rights regarding your personal information:

9.1 Access and Update

You can review and change your personal information by logging into the Site and visiting your account profile page.

9.2 Deletion

You may request deletion of your personal information. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

9.3 Objection and Restriction

You may have the right to object to or restrict the processing of your personal information.

9.4 Data Portability

You may have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

9.5 Withdrawal of Consent

You may withdraw your consent at any time where we are relying on consent to process your personal information.

10. California Privacy Rights

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Site, you have the right to request removal of unwanted data that you publicly post on the Site. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Site, but please be aware that the data may not be completely or comprehensively removed from our systems.

11. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Wheel Balancer Hub
8688 Cremin Lodge Suite 862
West Keith, CA 38957-2274
+1 (818) 703-1568
[email protected]